Support

How can we help?

Whether you have a question about a project, need technical help, or just want to talk through an idea, our team is here for you.

Support that continues after launch

Every project ships with a baseline of support. Teams who want their product actively maintained and improved can step up to a retainer.

Standard Support

Included with every project

Every engagement ships with a baseline of support so a completed project never becomes a dead end.

  • Bug fixes for issues within the original project scope
  • Email support with a 1 business-day response time
  • Full access to the Help Center and documentation
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Priority Care

Monthly retainer

For teams that want their product actively maintained and improved, not just kept alive.

  • Same business-day response on priority issues
  • Minor content, copy, and feature updates each month
  • A monthly check-in call to review performance and priorities
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Dedicated Partner

For ongoing product teams

A block of dedicated hours each month, treated like an extension of your own engineering team.

  • Reserved monthly hours across design and development
  • A direct communication channel with your project team
  • Roadmap planning and priority scheduling for new work
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Still need help?

Send us a message and we'll get back to you with a clear answer, fast — usually within one business day.

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